JMO SERENITY
20505 SHADOW MOUNTAIN RD, WALNUT, CA 91789 · License #198602675 · (909) 957-5620
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Address
JMO SERENITY20505 SHADOW MOUNTAIN RDWalnut, CA 91789 · Los Angeles CountyState record as of October 25, 2026 · refreshed weekly from CCLD
Capacity
4
Licensee
JMO SERENITY LLC
Administrator / Contact
SANCHEZ, ELLERANNE
Licensed Since
8/6/2018
Last Visit
8/20/2026
Serves
AdultsAGE RANGE 18 THROUGH 59. 4 AMBULATORY RESIDENTS, 1 OF WHICH MAY BE NON-AMBULATORY.
CitationsCitationsFormal Type A/B enforcement actions only — not the same as "deficiencies." A facility evaluation report can document real regulatory violations that get resolved through a Plan of Correction without ever becoming a formal citation, so this can read 0 even when the reports below list violations. Check the AI Summary and individual reports for the full compliance picture.
1
Type AType AA serious citation — a violation that poses an immediate or substantial risk to resident health or safety.: 1 · Type BType BA minor citation — a regulatory violation that doesn't pose a direct risk to resident safety (e.g. paperwork or posting requirements).: 0
What do Type A and Type B mean?Complaint allegationsComplaint allegationsEach complaint can contain several allegations; CCLD counts the outcome of each one. These are allegation totals, not the number of complaints.
2
SubstantiatedSubstantiatedThe state investigated this allegation and found evidence that it was valid.: 1 · InconclusiveInconclusiveThe state investigated but didn't find enough evidence to prove or disprove the allegation. CCLD's newer reports call this "Unsubstantiated.": 1 · UnfoundedUnfoundedThe state investigated and found no evidence supporting the allegation.: 0
What these findings meanCompliance Summary — since 8/6/2018
Total State Visits
8
Inspections
6
Complaint Investigation Reports
2
Substantiated Allegations
1
Cumulative totals across this facility's entire California licensing history, per CCLD public records — not just the reports summarized below.
Complaints
Some reports not yet saved: 2 of 2 complaint reports aren't listed here yet. They're added after the next refresh saves them.
Complaint details are still being saved.
Change history
9 events, newest first
"State record" dates come from CCLD's own record (license and report dates). "Detected" changes are ones we noticed when comparing the state's data from one refresh to the next, tracked since Oct 24, 2026.
ReportFacility evaluation report(state record)
View report ↗ReportComplaint investigation(state record)
View report ↗ReportComplaint investigation(state record)
View report ↗LicensedLicensed(state record)
AI Summary
A plain-English recap of what you've selected below
Claude reads the 8 reports listed below and writes a plain-English recap. It can take up to a minute.
Reports in this summary (8)
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All Official Reports (8)
- FACILITY EVALUATION REPORT — 08/20/2026 ↗
- FACILITY EVALUATION REPORT — 06/16/2026 ↗
- FACILITY EVALUATION REPORT — 08/25/2025 ↗
- FACILITY EVALUATION REPORT — 08/01/2024 ↗
- COMPLAINT INVESTIGATION REPORT — 11/15/2023 ↗
- FACILITY EVALUATION REPORT — 08/29/2023 ↗
- COMPLAINT INVESTIGATION REPORT — 08/29/2023 ↗
- FACILITY EVALUATION REPORT — 06/25/2022 ↗